111ber Terms & Conditions

111ber operates an online gaming platform offering cricket sports betting, live casino games, slot games, and related entertainment services to eligible adult players in Bangladesh. These Terms govern all aspects of your relationship with the Platform, including account registration, deposits, withdrawals, bonuses, gameplay, data handling, and dispute resolution.

If you do not agree with any part of these Terms, you must immediately cease using the 111ber platform and close your account by contacting customer support. Continued use of any part of the platform constitutes acceptance of the current version of these Terms.

111ber reserves the right to amend these Terms at any time. Where material changes are made, registered players will be notified via the registered email address or an on-screen notice at the time of next login. Continued use of the platform following notification of such changes constitutes acceptance of the updated Terms.

To be eligible to register and maintain an active account on 111ber, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 21 years of age.
• You are accessing the platform from a jurisdiction where online gaming is not explicitly prohibited for your personal use.
• You are not a current employee, contractor, affiliate partner, or immediate family member of an employee of 111ber or any associated company.
• You are acting as an individual player and not on behalf of any third party.
• You have not previously been self-excluded, permanently excluded, or had an account closed for breach of these Terms.
• You have full legal capacity to enter into a binding agreement.

111ber reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory documentation within the timeframe specified by the platform may result in account suspension until verification is complete.

When registering an account with 111ber, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to maintain the accuracy of this information and to notify 111ber promptly of any changes.

Providing false, misleading, or incomplete information during registration is a material breach of these Terms and entitles 111ber to immediately close your account and retain any balance therein in accordance with applicable fraud prevention obligations.

Account Verification (KYC)

111ber operates a Know Your Customer (KYC) verification programme. Before processing any withdrawal, and at other points determined by our compliance team, we may require you to submit one or more of the following documents:

• A copy of a government-issued photo identity document (National ID Card, passport, or driver's licence).
• Proof of residential address dated within the last three months (utility bill, bank statement).
• Proof of ownership of the payment method used (screenshot of bKash or Nagad account in your name).
• A selfie holding your identity document, if requested.

Withdrawal requests will not be processed until KYC verification is complete and approved by the 111ber compliance team. Standard verification processing time is 24–72 hours from the receipt of all required documents.

Deposits

The minimum deposit amount is ৳200. Deposits are processed in real time for bKash, Nagad, Rocket, and Upay transfers. Card deposits via Visa and Mastercard may take up to 30 minutes to reflect in your account balance. 111ber does not charge any fee for deposits; however, your payment provider may apply their own transaction charges.

Players are responsible for ensuring that any funds deposited originate from a payment account held in their own name. Third-party deposits are prohibited. 111ber reserves the right to return funds and request additional verification if a deposit is identified as originating from a third-party account.

Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are processed within five (5) minutes for bKash and Nagad and within one (1) business day for bank transfers to Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank accounts. Withdrawals will be directed to the same payment method used for the most recent qualifying deposit wherever possible.

111ber reserves the right to carry out additional security and fraud checks before approving any withdrawal, particularly for large-value transactions or accounts that have not previously completed a withdrawal. Such checks may extend the standard processing timeline by up to 72 hours.

Bonus Wagering Requirements

Funds credited to your account as part of a bonus or promotional offer may not be withdrawn until the applicable wagering requirement has been met in full. Attempting to withdraw bonus funds before satisfying the wagering requirement will result in those bonus funds being removed from the withdrawal amount, with only any qualifying real-money balance released.

All bets placed on the 111ber sportsbook and all game sessions in the casino are final once confirmed by the platform. You are solely responsible for ensuring the accuracy of each wager before confirming it. 111ber will not reverse a confirmed bet on the grounds of player error.

Sports Betting

• Odds are subject to change up until the moment a bet is confirmed. The odds displayed at the time of confirmation are the odds applied to the wager.
• In the event of a match abandonment, postponement, or cancellation, all affected bets will be voided and stakes returned to player accounts unless specific alternative settlement rules for the relevant market are published.
• Live in-play bets are accepted at the platform's discretion. 111ber reserves the right to suspend in-play markets at any time without notice.
• Results for BPL, IPL, and international cricket fixtures are settled in accordance with the official result declared by the relevant governing body (BCB, BCCI, ICC).
• Maximum payout limits per event and per market are as published in the sportsbook at the time of wagering.

Casino Games

• All casino games on 111ber use certified random number generation (RNG) technology or, in the case of live dealer games, physical dealing in a controlled studio environment.
• Minimum and maximum bet limits apply per game and per round as displayed within the game interface.
• In the event of a technical failure mid-game (network disconnection, server error), the round will be resolved based on the last confirmed game state recorded by the platform server. The platform's records are conclusive.
• Game history and transaction records are stored and available in your account dashboard for reference.

111ber reserves the right to void any bet or game round where there is evidence of technical malfunction, data corruption, or human error that materially affected the outcome of the event or game session.

111ber is committed to providing a safe, responsible gaming environment for all players. As a condition of using the platform, you acknowledge that gambling carries inherent financial risk and that the platform is intended for entertainment purposes only.

• Deposit Limits: You may set daily, weekly, or monthly deposit limits via your account settings. Limits take effect immediately once set and may only be increased after a mandatory 7-day cooling-off period.
• Session Time Reminders: You may enable session duration reminders that notify you after a set period of continuous play.
• Cooling-Off Periods: You may request a temporary account suspension of 24 hours, 7 days, or 30 days via customer support or your account dashboard.
• Self-Exclusion: You may request permanent self-exclusion at any time. Once confirmed, the exclusion takes immediate effect and cannot be reversed for a minimum of 12 months.
• Reality Checks: The platform displays elapsed session time prominently during extended play sessions.

For full details on all responsible gaming tools and external support resources available to Bangladeshi players, please visit our dedicated Responsible Gaming page.

All content on the 111ber platform — including but not limited to the brand name, logo, website design, graphic elements, text, code, software, game content, promotional materials, and data compilations — is the exclusive intellectual property of 111ber or its licensed suppliers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, redistribute, publicly display, modify, reverse-engineer, or otherwise exploit any part of the platform or its content without prior written authorisation from 111ber.

Third-party game content available on the platform (including games from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) is licensed to 111ber by those respective studios and remains the intellectual property of those studios. All rights in third-party game content are reserved by the respective rights holders.

To the maximum extent permitted by applicable law, 111ber shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of data, loss of profits, loss of winnings due to technical failure outside of 111ber's reasonable control, or any other intangible losses.

111ber's total aggregate liability to any individual player for any claim arising under these Terms shall not exceed the total value of the real-money deposits made by that player to their 111ber account in the 30 days immediately preceding the event giving rise to the claim.

The platform is provided on an "as available" basis. While 111ber takes all reasonable steps to ensure continuous, uninterrupted service, we do not guarantee that the platform will be free from errors, interruptions, delays, or technical faults. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all platform features.

Nothing in these Terms shall exclude or limit 111ber's liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

111ber reserves the right to suspend, restrict, or permanently close any player account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Providing false or misleading information at registration or during KYC verification.
• Evidence of fraudulent activity, money laundering, or criminal conduct involving the platform.
• Use of multiple accounts, or suspicion of collusion with other players.
• Chargebacks filed against deposits without first contacting 111ber customer support.
• Use of automated software, bots, or artificial intelligence to interact with the platform.
• A player's own request for account closure or self-exclusion.
• Regulatory or compliance obligations that require account restriction.

Upon account closure for breach of these Terms, 111ber may, at its sole discretion, withhold any balance in the account pending investigation. If the investigation confirms a material breach, any remaining balance may be forfeited. Where account closure is not the result of a player breach (for example, a voluntary closure request), any verified real-money balance will be returned to the player via their registered payment method.

You may request voluntary account closure at any time by contacting 111ber customer support at [email protected]. Please allow up to 5 business days for the closure to be processed and for any outstanding balance to be returned.

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with applicable law. 111ber aims to resolve all player disputes fairly, transparently, and efficiently.

If you have a dispute with 111ber, you should first contact our customer support team at [email protected] with a full written description of the issue. We aim to respond to all formal complaints within 5 business days (Bangladesh Standard Time, UTC+6). The vast majority of disputes are resolved at this stage without further escalation.

Where a complaint cannot be resolved through direct support communication within 30 days of first submission, either party may request escalation to a formal internal review by a senior compliance officer at 111ber. The decision of the senior compliance officer will be communicated in writing and will represent the platform's final position.

Players retain their right to pursue remedies available under applicable consumer protection legislation. These Terms do not in any way seek to remove or restrict statutory rights that cannot be waived by contract.

Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any applicable bonus terms, constitute the entire agreement between you and 111ber with respect to your use of the platform and supersede all prior agreements, representations, or understandings of any kind.

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.

No Waiver

111ber's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be made expressly and in writing by a duly authorised representative of 111ber.

Assignment

You may not assign or transfer your 111ber account or any rights arising under these Terms to any third party. 111ber may assign its rights and obligations under these Terms to any successor entity or in connection with a merger, acquisition, or sale of assets, without your prior consent, provided that the successor entity assumes all obligations under these Terms.

Language

These Terms are written in English. In the event of any inconsistency between an English version and any translated version of these Terms, the English version shall prevail.

Contact

For any queries relating to these Terms & Conditions, please contact the 111ber support team at [email protected]. Support is available 24 hours a day, 7 days a week, 365 days a year.